I had a wonderful experience with Dr. Wilcox and the team and I would like to pay it forward by reviewing how amazing my experience has been.
This is my second IVF cycle and I decided to change IVF clinic from my first clinic near Hollywood area. I am 31 years old and I live in a small town up north in California (2.5 hours from LA). My first IVF experience did not go well, it took a long time for the nursing team to get back to me for each question, and I ended up paying a lot of money with multiple pre-IVF testings that I was told they are very much necessary before starting IVF cycle (the money I paid in total was much more than price estimate for one simple cycle IVF, and I ended up miscarried after few weeks after embryo transfer). I made a brave decision and decided to move to another IVF clinic. This time, I took time to learn more about each clinic and the team and finally I decided for HRC. That’s the best decision ever!!! I am now 15 weeks pregnant!!!
I know it may be difficult to read in a long paragraph so I would like to summarize what I love about HRC and Dr. Wilcox’s team.
1. Dr. Wilcox himself has a very good bedside manner. Each visit takes not too long but I got all the information I needed. With my underlying PCOS and high risk of Ovarian hyperstimulation syndrome, He made a decision to start me on a GnRH antagonist protocol and Lupron trigger for egg retrieval. And I would say this is a very brave and smart decision because during my first IVF cycle, I used another protocol and got only 12 eggs, with 1 good embryos, and I ended up with miscarriage. This time with Dr. Wilcox, I got like 40++ eggs with many embryos. I was so grateful for the outcome because if I would like another child, I don’t need to worry about going through another Egg retrieval process.
2. I would say Dr. Wilcox’s team is the main reason I chose HRC. Even if I am a medical professional working in California, I know from my heart that I will have more interaction and communication with the nursing team rather than a doctor during a long IVF journey. Teresa (the team lead RN for Dr Wilcox), is the first person in the team reaching out to me. Even before I decided 100% to proceed with this clinic, she gave me all information that I needed especially the exact timeline for Egg retrieval. She answers my emails promptly with a very helpful information. My work Schedule is very unique and sometimes I would work 10 consecutive days without day offs and I would be off for 10 Days without working. And it is impossible for me to get sick leave/day off with a short notice. So the team make it happen for me and they tried their best to schedule and squeeze in The egg retrieval process during my busy schedule. I appreciated this so much!! Also, every single appointment/blood draw/ultrasound, you will see the nurse in the clinical team soon after. This is the pattern in every single visit and the nurses are very helpful – thank you Rachel, Cynthia, and Nanette. Your coordination skills are impressive and this is really helpful throughout my IVF journey. I appreciate your lesson on how to inject intramuscular shots. Your technique works so well and made it much less painful.
3. Financial and payments – I learned the lesson from my first IVF that after each visit, I would receive a bill from my insurance company as well as the clinic and multiple miscellaneous bills. This increase my stress level significantly during my IVF journey. I discovered that HRC has a all-in-one financial package that you can choose from. This means that you pay one time for everything including egg retrieval an embryo transfer up to two times if the first one failed. So we ended up paying everything in one bill. This is much easier and decrease our stress level significantly.
4. The clinic itself Just moved to a new location which is beautiful. The environment is calm and everything is brand new so I think that’s a plus for each visit. We do Street parking so it is free and it has a very short distance to the clinic but There is also a garage parking with extra payments if you would like.
Wilcox Fertility Patient